Being in the Driver’s Seat
“What moves you?” At first, this seems like a simple question, and answering it seems like it should be just as simple. Strangely enough, though, it is not a common question, so when I really started to think about it, it became apparent that my answer would be much more involved than I originally anticipated.
Behavioral Aspects of Caring for Elderly Cats
This article reviews common behavioral changes in senior and geriatric cats and provides recommendations that clients can use in enriching and adapting the home environment for their older pets.
Tips and Tricks to Rev Up Your Client Customer Service Game
Often, veterinary technicians and assistants miss opportunities with clients that could enhance the client relationship and bond, ultimately leading to better patient care. It is up to each individual to capture the moment and create a positive experience for every client and patient every time they visit the practice.
Advice From a New Puppy
Our new puppy family member is Quinn, a playful prankster. Our trustworthy and faithful golden retriever, Emme, passed away recently, and our home was just too empty and too quiet. We couldn’t stand it. I’m sure you know the feeling.
Preoperative Roles and Responsibilities of the Veterinary Surgical Nurse
Successful surgical outcomes rely on more than the operative procedures themselves. Veterinary surgical nurses play critical roles in preparing the patient, the surgical suite, and the owner.
Starting Veterinary Technician Appointments
After a long day of listening to presentations at the NAVC Conference in Orlando, in a language other than my own, I was lying on the bed in my hotel room, thinking about how I, a young vet tech, had ended up in the United States, far from home.
How to Take a Toxin Exposure History
“My pet just ate this! What do I do?” Pets tend to eat anything and everything. Some exposures may be more of a concern than others. Getting the details of the exposure is very important.
Crash Carts: Preparation and Maintenance
Emergencies cannot be predicted, but they can be anticipated. Learn how to create and stock a crash cart to prepare for the kinds of emergencies your clinic typically handles.
The Space Between Us
Boundaries are how we protect ourselves from emotional harm. This harm can come in many forms, such as always picking up the slack from lazy coworkers, allowing clients to have our cell phone numbers, not saying “no” when we want to, allowing clients to be disrespectful to us, and being touched when we don’t want to be.
The Basics of Fluid Therapy for Small Animal Veterinary Technicians
Fluid therapy is one of the most common therapies in small animal medicine, and knowing what, why, and how to deliver it is a core competency for veterinary technicians. This article provides a brief overview of each aspect.