From the Field: The Importance of Veterinary Technicians
By respecting and empowering veterinary technicians, we all benefit: clients tend to be more engaged and well-informed, and the health and wellbeing of their pets may also benefit as a result.
Career Challenges: You’ve Been Promoted! Now What?
The road to a positive work environment is paved with respect for one another. For the veterinary team leader that road comes with speed bumps—all of which can be overcome with superior leadership, respect, integrity, and enthusiasm.
Practice Management: Happy Visits and Victory Visits — Helping Patients Be Fear Free℠
Protecting the emotional welfare of pets and people while providing excellent medical care to help restore physical health, prevent animal disease, and prevent suffering is the foundation of Fear Free veterinary care. Why not try these techniques?
Compliance: A Team Effort
Does your practice struggle with low compliance rates? Debbie Boone shares some tips from her 23 years of veterinary practice management experience on how to boost client compliance.
Stories of Resilience
Passion for the profession moves many veterinary technicians, but we are just as moved by our personal lives. Deb Stone shares her story of being moved by an unexpected event and the resilience of others.
Getting Your Life Unstuck
Have you ever felt that you were in a rut? Trapped? Frozen? Maybe you feel that way now about some part of your life. Read this article for an introduction to the 4 steps to getting “unstuck.”
Tips and Tricks to Rev Up Your Client Service Game
Often, veterinary technicians and assistants miss opportunities with clients that could enhance the client relationship and bond, ultimately leading to better patient care. It is up to each individual to capture the moment and create a positive experience for every client and patient every time they visit the practice.
So You’ve Been Promoted to Management… Now What?
If you have not been trained as a manager, it can be difficult to make the transition into a management role. This article provides tips and resources for newly promoted managers.
Creating Altitude in Your Career
The veterinary technician profession is not only emotionally and mentally challenging, it also takes a physical toll. Many of us concentrate so hard on being a great veterinary technician that we don’t think about the physical demands until it is too late. Fortunately, there are opportunities for advancement within our profession that allow us to escape some of the physical stress, yet still work closely with clients, pets, and our team.
Keeping It Fresh: How to Rejuvenate Your Career
Would you like to be more appreciated for, challenged by, and rewarded for the way you take care of your patients, educate clients, assist your teammates, and build your current practice?