Practice ManagementEveryone knows veterinary nurses/technicians simply don't make enough money. But advocating for better pay is difficult when official guidelines and comparisons don't exist.
Personal/Professional DevelopmentA recent survey indicated that pet owners gained more confidence and comfort with veterinary nurses once they better understood their role, training, and skills.
Practice ManagementEvaluating factors such as leadership style and resources within the clinic can help leaders understand the causes of turnover and implement changes to reduce it.
Practice ManagementUnderstanding communication preferences can improve relationships with clients and coworkers.
Practice ManagementImproving your clinic’s ability to provide thoughtful, detailed postoperative instruction helps to ensure a more smooth recovery for the pet, the owner, and your clinic.
Practice ManagementUnfortunately, angry clients are likely part of your everyday routine. Knowing how to best handle them is a skill worth perfecting.
Practice ManagementThe COVID-19 pandemic created a laundry list of challenges for veterinary teams, but some of these challenges could turn into opportunities for improved client support moving forward.
Facebook, Twitter, Instagram, texting — expand your tactics of staying in touch with and educating clients.
Developing a patient-outcome improvement program may be a novel way for your veterinary team to approach the provision of care in a hospital.