About the Author

In her 35 years in the profession, Michelle has worked in every paraprofessional position in veterinary practice. She began in hands-on animal care positions, but shifted to the business side when she realized a passion for veterinary business. The need for veterinary business knowledge was nationwide, which was the impetus for creating the Patterson Veterinary University program, which has educated many veterinary professionals since 2006. Michelle is currently responsible for the education and development of practices owned by the Encore Vet Group, a group whose focus is to elevate and empower the people providing animal care.