Personal/Professional Development
Building Meaningful Connections
While the goal of most other veterinary professionals is to help as many pets as possible, that isn’t possible without also making meaningful connections with clients.
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CVT | Banfield Pet Hospital, Vancouver, Wash.
Abbie’s career in veterinary medicine began nearly 12 years ago, following her undergraduate studies at the University of Southern California. After gaining experience in retail management, Abbie started as a veterinary assistant, then earned her veterinary technician credentials and evolved her leadership skills as a practice manager. In her current role as Program Manager of Veterinary Technician Training, Abbie supports current and aspiring veterinary technicians across Banfield Pet Hospital’s more than 1000 hospitals nationwide to help create healthy workplace environments and enable lifelong careers.
While the goal of most other veterinary professionals is to help as many pets as possible, that isn’t possible without also making meaningful connections with clients.
Recognizing the signs of mental and emotional health problems in yourself and co-workers, as well learning how to alleviate them, could greatly aid in increased wellbeing and productivity.
By respecting and empowering veterinary technicians, we all benefit: clients tend to be more engaged and well-informed, and the health and wellbeing of their pets may also benefit as a result.
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