July/Aug 2016

Being in the Driver’s Seat

“What moves you?” At first, this seems like a simple question, and answering it seems like it should be just as simple. Strangely enough, though, it is not a common question, so when I really started to think about it, it became apparent that my answer would be much more involved than I originally anticipated.

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Behavioral Aspects of Caring for Elderly Cats

Behavioral Aspects of Caring for Elderly Cats

This article from the British journal Feline Focus reviews common behavioral changes in senior and geriatric cats and provides recommendations that clients can use in enriching and adapting the home environment for their older pets.

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Tips and Tricks to Rev Up Your Client Service Game

Tips and Tricks to Rev Up Your Client Service Game

Often, veterinary technicians and assistants miss opportunities with clients that could enhance the client relationship and bond, ultimately leading to better patient care. It is up to each individual to capture the moment and create a positive experience for every client and patient every time they visit the practice.

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Advice From a New Puppy

Advice From a New Puppy

Our new puppy family member is Quinn, a playful prankster. Our trustworthy and faithful golden retriever, Emme, passed away recently, and our home was just too empty and too quiet. We couldn’t stand it. I’m sure you know the feeling.

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After a long day of listening to presentations at the NAVC Conference in Orlando, in a language other than my own, I was lying on the bed in my hotel room, thinking about how I, a young vet tech, had ended up in the United States, far from home.

Starting Veterinary Technician Appointments

After a long day of listening to presentations at the NAVC Conference in Orlando, in a language other than my own, I was lying on the bed in my hotel room, thinking about how I, a young vet tech, had ended up in the United States, far from home.

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EARLY CLINICAL SIGNS OF MUSHROOM INGESTION include vomiting, diarrhea, depression, tremors, and seizures. If the client is reporting mushroom ingestion, have them collect all the pieces of the mushroom in a bag labeled “DO NOT EAT! POISONOUS!” for identification purposes. Educate clients to scour their yards frequently and get rid of any mushrooms they find.

How to Take a Toxin Exposure History

“My pet just ate this! What do I do?” Pets tend to eat anything and everything. Some exposures may be more of a concern than others. Getting the details of the exposure is very important.

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Boundaries are where one thing ends and another begins; the place where two things become different, where you end and I begin.

The Space Between Us

Boundaries are how we protect ourselves from emotional harm. This harm can come in many forms, such as always picking up the slack from lazy coworkers, allowing clients to have our cell phone numbers, not saying “no” when we want to, allowing clients to be disrespectful to us, and being touched when we don’t want to be.

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